Contact
Email ygpark0922@gmail.com and include your project ID, target URL, browser/device, and a short description. Do not email access tokens or confidential source files.
Support window
Standard support is monitored Monday–Friday, 09:00–18:00 Asia/Seoul, excluding Korean public holidays. We target acknowledgement within two business days. This is a service target, not a compensated SLA.
Included support
The founding build includes fit review, one private preview, one consolidated revision, delivery instructions for the agreed platform, and correction of a reproducible defect in the delivered artifact during the 14 days after delivery. Start with the public installation guide.
Incident priority
Use the subject “URGENT — hosted release unavailable” when an approved hosted embed is entirely unavailable. Include the release URL and time observed. Visual preference changes, new browsers, source changes, and additional platforms follow normal project support.
Data requests
For access, correction, or deletion, use the subject “Privacy request” and include the project ID plus the submitting contact email. If your browser still holds the project access token, the project dialog can delete the request and hosted release immediately.